spur.promo

Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 21/04/2024

At Spur Technologies Ltd (“Spur”, “we”, “us”, or “our”), we care about your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://spur.promo (the “Website”) and our digital promotion services across platforms such as Spotify, YouTube, and others (the “Services”).

By using the Website or engaging with our Services, you agree to the terms of this Privacy Policy and to the processing of your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and, where relevant, the EU GDPR.

1 · Information collection

When you interact with our Website or purchase our Services, we collect the following types of personal data:

Identification and contact data: This includes your name, email address, and any other information you provide when placing an order, contacting us, or subscribing to communications.

Promotional content data: This refers to links or references to music, videos, and creative assets submitted for use in our campaigns.

Technical and usage data: We automatically collect information about how you access and use our Website ("Usage Data"). This Usage Data may include your IP address, browser type, browser version, the pages you visit on our Website, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Payment and transaction data: When you make a purchase, we may receive limited payment data via our third-party payment processors, such as Stripe. We do not store full credit card numbers.

2 · Use of information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Website and services, including campaign execution on Spotify and YouTube;

  • To improve, personalize, and expand our Website and services;

  • To understand and analyze how you use our Website and services;

  • To develop new products, services, features, and functionality;

  • To communicate with you, including for customer support, updates, marketing, and promotional purposes;

  • To process transactions and send you related information, such as confirmations and invoices;

  • To detect, prevent, and address fraud or technical issues;

  • To comply with legal obligations and protecting our legal rights;

We do not use your data for profiling or automated decision-making that produces legal effects.

3 · Disclosure of your data

We do not sell or rent your personal information. We may share your information with the following trusted third parties, only to the extent necessary:

Legal compliance: We may disclose personal data where required by law, regulation, or court order, or when necessary to protect our rights, property, users, or the public;

Service providers: With third-party service providers that assist us in operating our Website, conducting our business, or servicing our users, including but not limited to processing payments, delivering campaigns, managing communications, and analyzing site usage. These providers act on our instructions and are contractually bound to maintain strict confidentiality;

Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the new owners, subject to the same level of privacy protection.

4 · Data security

We take data security seriously. We implement appropriate technical and organizational measures to protect personal data from loss, misuse, or unauthorized access, including encryption, access controls, and secure hosting environments.

However, no internet transmission or storage system is 100% secure. You acknowledge that you provide your data at your own risk, and we cannot guarantee absolute protection.

5 · Third party services

Our Website may contain links to third-party websites or services that are not operated by us, such as Spotify or YouTube. We are not responsible for the privacy practices, content, or policies of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.

6 · Your rights

Depending on your location, you may have the following rights under the GDPR or equivalent data protection laws:

Right to access: You can request a copy of the personal data we hold about you.

Right to rectification: You can request that we correct or update inaccurate or incomplete data.

Right to erasure: You may ask us to delete your data, subject to legal exceptions and our legitimate business needs.

Right to restrict processing: You may request that we limit how we use your data in certain situations.

Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.

Right to data portability: You can request your data in a structured, commonly used format for transfer to another provider.

We reserve the right to decline requests that are unreasonable, repetitive, require disproportionate effort, or jeopardize the privacy of others. To exercise your rights, email us at info@spur.contact. We may request additional information to verify your identity. We respond to all legitimate requests within the timeframe required by law.

7 · Data retention

We retain your data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law (for example, for accounting, tax, or regulatory reasons). Once your data is no longer needed, we securely delete or anonymize it.

8 · International data transfers

We are based in the United Kingdom. If you are located outside the UK, your data may be transferred to and processed in the UK or other jurisdictions. Where required, we implement safeguards such as Standard Contractual Clauses to protect your rights.

9 · Children’s privacy

Our Website and Services are not intended for children under the age of 16. We do not knowingly collect data from minors. If we discover that we have inadvertently received data from a child, we will delete it immediately.

10 · Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

11 · Contact us

If you have any questions or concerns about this Privacy Policy, please contact us through the the contact form on our website or by email at info@spur.contact.